Privacy Policy

1. Information We Collect

We collect the following types of information:

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To establish and maintain your account, authenticate you, execute automation functions on your behalf, store configurations, and provide customer support.
• Platform Operations: To operate, maintain, troubleshoot, and improve the Yoinkme platform, including analytics and performance optimization.
• Communication: To send you account notifications, billing updates, policy changes, security alerts, and respond to your inquiries.
• Marketing: To send promotional emails about features, new plans, or services (with opt-out capability).
• Compliance: To comply with legal obligations, enforce our Terms of Service, resolve disputes, and protect our rights and those of our users.
• Analytics and Reporting: To understand usage patterns, generate aggregate reports, and analyze the effectiveness of our Service.
• Security: To detect, prevent, and address fraud, abuse, security incidents, and technical issues.

3. Third-Party Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information with:

• Service Providers: Payment processors (Stripe), email services, hosting providers, analytics platforms, and support tools that help us deliver the Service.
• Social Media Platforms: When you authorize our Service to connect to Instagram, LinkedIn, or other platforms via authorized API integrations, we share the minimum necessary data to execute your requested automations.
• Legal Requirements: When required by law, court order, government request, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
• Aggregate Data: We may share de-identified, aggregated analytics and usage data with third parties for marketing, research, or analytical purposes.

4. Cookies and Tracking Technologies

We use cookies, local storage, and similar tracking technologies to:

• Maintain your login session and remember your preferences.
• Analyze user behavior and traffic patterns.
• Deliver personalized content and advertisements.
• Detect and prevent fraudulent activity.

You can control cookie preferences through your browser settings. Opting out of non-essential cookies may affect certain functionality.

5. Data Retention

We retain your information as follows:

• Active Account Data: While your account is active, we retain all information necessary to provide the Service.
• Post-Deletion: After you delete your account or cancel your subscription, we retain your personal information for 90 days to comply with legal obligations, resolve disputes, and allow data export requests.
• Backup Data: Archived backups may be retained for up to 180 days for disaster recovery purposes.
• Aggregated Data: De-identified, aggregated analytics may be retained indefinitely.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, contact us at support@yoinkme.com.

7. International Data Transfers

Yoinkme is based in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. By using Yoinkme, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement appropriate safeguards to protect your information during international transfers.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information immediately.

9. Security Measures

We implement industry-standard technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure authentication mechanisms (OAuth tokens, password hashing).
• Regular security audits and vulnerability assessments.
• Limited access controls to personal information.
• Incident response and breach notification procedures.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service following such notification constitutes your acceptance of the updated Privacy Policy.